04 / 06Digital transformation

Fewer manual steps, measured before and after.

Digital strategy, business process automation across CRM, ERP and back office, and support for your staff as they adopt new tools. We map how work happens today before proposing what to change.

What is included

The exact scope is agreed in writing after the assessment. These are the parts most engagements cover.

01

Process mapping

How work actually flows today, including the spreadsheets and workarounds.

02

Digital roadmap

Changes prioritised by effort and impact, in an order your teams can absorb.

03

CRM and ERP

Implementation, configuration and integration with the systems you already run.

04

Back-office automation

Approvals, invoicing, reporting and document flows that no longer need re-typing.

05

Change management

Training and support for staff, planned with the team leads who will use the tools.

06

Adoption tracking

Usage and cycle times measured after go-live, so you can see whether it worked.

When companies call us

01

Data is re-entered between spreadsheets and systems

What we do

A process map that shows where the re-typing happens, then integrations that remove it.

02

An ERP or CRM that staff work around

What we do

Configuration fixed to match how teams work, plus training for the people who use it daily.

03

Growth adds headcount instead of capacity

What we do

Automation of the repetitive steps first, with before-and-after cycle times.

What you receive

Written deliverables, so the work is visible to management and stays with your company if you ever leave.

Current-state process map
Prioritised roadmap
Configured systems with documentation
Training materials and adoption report

How an engagement runs

The same three steps for every service line, whether you contract one line or several.

01

Initial assessment

Half a day at your site, free. We map the current state and send the initial findings in writing.

02

Scope and proposal

A written scope with deliverables, timeline, and SLA targets where the service is ongoing.

03

Delivery and reporting

Weekly progress reports during projects, monthly reports for ongoing services. One account owner throughout.

Combine lines under one contract, one SLA and one account owner.

Each line can also be contracted on its own. When a contract ends, all documentation, credentials and configurations are handed over in full.

Start with half a day at your site.

A consultant replies within one business day. The initial findings come in writing, with no obligation to continue.

Request a free initial assessment