Different departments report different numbers
One agreed definition per KPI, and every report built on it.
KPI dashboards, centralised data management and integration across data sources. We agree on definitions first, so the dashboard answers the questions management actually asks.
The exact scope is agreed in writing after the assessment. These are the parts most engagements cover.
A workshop to agree what each number means and where it comes from.
ERP, POS, CRM and spreadsheets brought into one place on a schedule.
A warehouse designed for reporting, separate from your operational systems.
Views for management and for operations, built on the same definitions.
Automated checks that flag missing or inconsistent data before it reaches a report.
Clear rules on who sees which data, documented and enforced.
One agreed definition per KPI, and every report built on it.
Data pulled automatically from each source, so the report is ready when the month closes.
Quality checks that show where the gaps are, and fixes at the source.
Written deliverables, so the work is visible to management and stays with your company if you ever leave.
The same three steps for every service line, whether you contract one line or several.
Half a day at your site, free. We map the current state and send the initial findings in writing.
A written scope with deliverables, timeline, and SLA targets where the service is ongoing.
Weekly progress reports during projects, monthly reports for ongoing services. One account owner throughout.
Combine lines under one contract, one SLA and one account owner.
Each line can also be contracted on its own. When a contract ends, all documentation, credentials and configurations are handed over in full.
A consultant replies within one business day. The initial findings come in writing, with no obligation to continue.
Request a free initial assessment